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Right to return:
You have the right to return your purchases. The return of shopping is possible within 14 days of receiving the purchased goods. The condition of return is to inform us about the return of the product. Products should be returned in their original condition in the original, undamaged packaging. The goods should be protected in a box or plastic packaging. The return should be accompanied by the invoice received with the goods.
Before returning the order for any reason, please contact us at firstname.lastname@example.org detailing the reason for the return. After contacting us, please return the order as described above to the following address:
Propresponsibility for the product rests with the customer, as soon as the customer receives it. Therefore, the customer assumes full responsibility for the return and condition of the product. In the case of a damaged or defective product return, Metalmor may deduct the money from the amount that must be returned.
Shipping costs are not refundable. The costs of return are borne by the customer The refund should be made in the manner the customer received the purchase.
In case of exchange, we will send you the desired item as soon as we receive the original order. If the exchange is not possible, we will contact you with the possibility of changing it to another one or we will refund your money.